FAQ

Frequently Asked Questions (FAQ)

When will I receive my order?

Delivery time depends on the selected shipping method and delivery agent.
We work with multiple delivery agents across major cities, and orders are عادة delivered within 1 to 3 days after confirmation.

Do you offer international shipping?

Currently, our shipping partners deliver داخل البلد (within the country) and to selected cities listed on our Shipping page.

However, you can request international delivery by contacting our team via WhatsApp. We will provide details بشأن الوزن والتكلفة مع وكلاء الشحن الدوليين.

What if there is a manufacturing defect in the product?

Please review our Return & Exchange Policy for full details.

If a manufacturing defect is confirmed and the return is approved:

• Shipping fees are covered according to our policy
• The product cost will not be charged to the customer

Do you offer discounts for bulk orders?

Yes, we provide bulk order services. Discounts can range from 10% to 20% on selected products.

For more details, please contact us directly عبر صفحة Contact Us to discuss quantities and pricing.